INDIVIDUAL ACCOMMODATION BOOKINGS – TERMS AND CONDITIONS
Prices
All prices include service and VAT at 15%. Old Repeater Station reserve the right to alter prices if the rate of VAT changes.
Reservations
You can hold your reservation without confirmation by quoting your credit/debit card number over the telephone. Please note that if you wish to cancel, you must notify us 48 hours before you are due to arrive, otherwise the cost of the first night’s accommodation will be charged to the cardholder’s account.
Old Repeater Station reserves the right to amend your room type subject to room type availability, including location.
These conditions do not alter the terms of any special offer.
Terms and Conditions Conferences and Banqueting
Old Repeater Station Hotel ask Clients to be aware that these conditions apply to all contracts for the provision of goods and services for conferences and banquets to the exclusion of all other terms and conditions.
1. Confirmations
a) Bookings will be treated as provisional until written confirmation is sent by the Client to the Hotel, which should be within 7 days of the original booking.
b) The Client must tell Old Repeater Station the anticipated number of guests attending not less than 7 days before the function.
c) Final numbers must be given to Old Repeater Station at least 3 days before the function. The amount payable by the Client will be calculated on this final number or the number who actually attended, whichever is greater. If the Client’s booking is accepted by Old Repeater Station on the basis that a minimum number of persons will attend the function, the amount payable by the Client shall be calculated on such minimum number or the
number actually attending, whichever is greater.
2. Cancellations
a) Should you have to cancel your booking, a charge may be made, calculated as a percentage of the total booking value, according to the scale highlighted below:
Cancellation Period Percentage
From 3-6 months prior to the event 25
Between 1-3 months prior to the event 30
1 month-15 days prior to the event 50
14-7 days prior to the event 80
Less than 7 days prior to the event 100
b) All cancellations should be confirmed in writing by the Client.
c) Any costs incurred for a particular event, that otherwise would not have been incurred, will be charged in the event of cancellation unless Old Repeater Station are able to mitigate their loss.
d) Cancellation charges will only be levied to the extent that the Hotel concerned fails to mitigate its loss in this respect, having used reasonable endeavours to do so. It is possible to take out insurance cover for cancellation charges incurred with certain types of conference. Old Repeater Station can provide information about companies which provide insurance on request.3. Reduction in Numbers
a) Provisional numbers are highlighted on the contract and the Hotel reserves the right to set a minimum number to be charged for the event.
b) Any reduction in numbers in the last 28 days before the event will be charged at 50% of the agreed individual rate, unless the "minimum number charged" is applicable.
4. Deposits and Payment
a) Old Repeater Station reserve the right to require payment of a deposit at any time before the start of a function. The amount will be determined by Old Repeater Station. Should the Client fail to pay such deposit within 7 days of request, and never later than 7 days before the function, Old Repeater Station may treat the booking as cancelled by the Client, and the deposit shall be non-refundable.
b) In certain circumstances full payment may be required before the event (e.g. wedding receptions).
c) Where full payment is required prior to the event, the amount as invoiced must be received 7 days prior to the event.
5. Credit
Credit facilities must be agreed before the start of the function. All accounts incurred against this agreement will be invoiced immediately after the function. All invoices are due for payment within 28 days of the date of the invoice. Any queries raised will not affect the immediate payment of the outstanding balance.
6. Interest
Interest on overdue invoices shall accrue from the date when payment becomes due, from day to day, until the date of payment, at a rate of 4% above Lloyds Bank PLC’s base rate in force at the time and shall accrue at such a rate after, as well as before any judgement.
7. Damage
The Client is responsible to Old Repeater Station for any damage caused to the allocated rooms or the furnishings, utensils and equipment therein or to the Hotel generally by any act, default or neglect of the Client, subcontractor, employee or guests of the Client and shall pay to Old Repeater Station on demand the amount required to make good or remedy any such damage.8. Corkage
No wines or spirits may be brought into the allocated rooms by Clients or guests for consumption on the premises unless prior written consent of Old Repeater Station has been obtained and for which a charge will be made.
9. Postponements
Any postponements of confirmed and contracted business will be considered as a cancellation in accordance with condition 2 above.
10. Non-Arrival Charges/Early Departures
Bedrooms reserved in conjunction with functions are regarded as being guaranteed bookings and in the event of non-arrival a charge will be levied on the Client for one night’s accommodation, unless notified, otherwise the remainder of the reservation will then be cancelled and appropriate cancellation charges will be levied. Similarly Old Repeater Station reserve the right to charge for early departures as above.
11. Agents
Should the Client contract with the Hotel through an agent, the agent acts in that capacity for the customer, and not Old Repeater Station. The Client therefore accepts full responsibility for payment of the Hotel’s account.
12. Finishing Times
Functions are required to finish at the time agreed when the booking is made. Extensions to this time may not be possible unless previously agreed with the Hotel Manager.
13. Price Variations
In the event of circumstances beyond Old Repeater Station’s control (e.g. increases in the standard rate of VAT), Old Repeater Station reserve the right to vary the prices quoted to an extent which reflects such changed circumstances.
14. Health and Safety
All Clients running or organising a conference or banquet at a Old Repeater Station Hotel are responsible for, and must ensurefull compliance with, Old Repeater Station’s Health and Safety policy.
15. Licensing and Statutory Regulations
Hotels are required to comply with the regulations regarding the Fire Precautions Act 1971 and London Government Act 1963 relating to music, dancing and entertainment covering all functions held in Hotels. Clients shall maintain free access to fire exits at all times. The provisions of the Licensing Act 1964 (as amended) must also be observed by the Clients.
16. Guests’ Clothing and Personal Property
Old Repeater Station do not accept responsibility for the property of Clients or their guests. Cloakrooms are provided for the convenience of Clients and guests but any goods deposited in the cloakrooms or left unattended on Hotel premises are deposited at the owner’s risk and without any liability on the part of Old Repeater Station. Insurers can be recommended by Old Repeater Station to cover any function.
17. Equipment Storage
The Hotel will assist Clients, where reasonably possible, with the storage of equipment etc. Old Repeater Station do not accept any liability for loss or damage to any item of equipment, furniture, stock or the like.18. Professional Bodies and Performing Rights
Old Repeater Station reserve the right to object to the employment by Clients and guests of any photographer, toastmaster, band, musician or other persons in connection with any function and will without obligation be pleased to give Clients and guests the benefit of their advice or recommendations in this connection. It shall be the responsibility of the Client to ensure that, where applicable, Performing Rights Society forms and Phonographic Performance Limited forms are completed by any band or musicians employed by the Client.
19. Third Party Personal Insurance
Clients may like to consider taking out an insurance policy to cover cancellation, damage, third party liability and other eventualities beyond their control.
20. General Liability
Subject to condition 19 Old Repeater Station shall not be liable, whether in contract, tort or otherwise for any indirect,consequential or economic losses or loss of profits howsoever arising (including negligence). In no event will Old Repeater Station’s liability for any loss or damage in contract or tort (including negligence) or howsoever otherwise, exceed the total amount paid by the Client for the function. Old Repeater Station does not hereby exclude or restrict its liability in respect of death or personal injury resulting from
its negligence. Old Repeater Station shall not be liable for any breach of the terms and conditions or delay or failure in providing its services as a result of causes beyond its reasonable control including, but not limited to, fire, floods, strikes,
embargoes, delays in transportation, failure of services, or inability to obtain necessary information or regulations of any authority.
21. Assignment
This contract shall not be assignable by the Client, but may be assigned by Old Repeater Station.
22. Governing Law
These terms shall be governed by and construed in all respects in accordance with the Laws of England and do not affect any rights which the Client may have under the Hotel Properties Act 1956 where that Act applies.
23. Time of the Essence
For all time scales imposed by these conditions, time shall be of the essence.
24. Alterations
It is Old Repeater Station’s aim to provide the Client with the service they have requested for their function, but in the unlikely event that Old Repeater Station for any
reason need to change any aspect of the function, they reserve their right to do so at any time. Old Repeater Station will notify the Client immediately this happens
and will use reasonable endeavours to provide alternatives to an equal or higher standard.
